Service Management & ITIL guru joins vendor to help drive customer satisfaction and implementation of industry best practices
October 7th 2009 – FrontRange Solutions, the developer of IT Service Management and Infrastructure Management software for mid-sized and distributed enterprises today announced the appointment of John Tabeart as Senior Director of its Global Services Organization (GSO) in EMEA.
A 22-year veteran of the Service Management industry, Tabeart joins FrontRange with a clear vision for helping organizations to realize business benefits from technology and service management initiatives, through the application of engineering discipline.
Explaining his decision to join FrontRange, Tabeart explained: “I have a real passion for IT Service Management and how better IT management can deliver tangible business benefits to customer organizations. The FrontRange ITSM solution is incredibly powerful and I am excited to work with my colleagues in the GSO team to help our current and future customers realize even more value from our solutions.”
Prior to his appointment at FrontRange, Tabeart held pivotal Global and EMEA leadership roles at DataSynapse, BladeLogic, Hewlett Packard, Novadigm and BMC Software. He is an ITIL Certified Chartered Engineer and Chartered IT Professional.
Paul Stedman, Vice President of Global Services Organization at FrontRange Solutions, commented: “Having an industry heavyweight like John join the FrontRange GSO team is a major win for both us and, more importantly, our customers. His ten years of helping organizations get the most out of ITIL will ensure that our solutions are not only extremely well implemented, but that customers also know how to get the best out of them.”
Tabeart will be based in the FrontRange offices in Reading, UK with a remit to lead the GSO function across the Europe / Middle East / Africa (EMEA) region.
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Centennial Software was acquired by FrontRange Solutions (www.frontrange.com) in April 2008. FrontRange Solutions develops Service Management, IT Infrastructure and Customer Relationship Management solutions that scale with the needs of mid-sized and distributed enterprises. The company – through its FrontRange, HEAT, GoldMine, Enteo and Centennial brands – offers a unique portfolio that has been chosen by more than 150,000 organizations worldwide to help improve the effectiveness and reduce the cost of interacting with external and internal customers.
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