FrontRange Solutions launches dynamic service...

FrontRange Solutions launches dynamic service management integration with Centennial Discovery 8.0

Centennial Discovery 8.0 integrates market-leading IT audit with ITSM, Client Lifecycle and Help Desk solutions

September 23, 2008 – FrontRange Solutions today announced the latest version of its IT audit solution, Centennial Discovery® 8.0, which introduces a truly integrated approach to populating Service Management and Client Lifecycle Management solutions with comprehensive and up-to-date information about all IT assets on the network.

Centennial Discovery 8.0 is the first new version of the product since FrontRange acquired Centennial Software in April 2008. This version was developed to provide a direct feed from its asset repository into existing FrontRange software modules: FrontRange™ IT Service Management, FrontRange Client Lifecycle (formerly Enteo, which FrontRange acquired in 2007) and FrontRange’s flagship Help Desk software called HEAT® solutions. Centennial Discovery 8.0 empowers service, support and network management staff with the information they need to work faster and smarter. It will also provide detailed software installation and usage information to the innovative Centennial License Manager solution.

“One of the main criticisms leveled at framework solutions is that they lack integration between components and are expensive to customize,” said Andy Burton, the newly appointed vice president for the Infrastructure Management Group at FrontRange. “By creating an effective pre-integration between Discovery and our other IT and Service Management solutions, FrontRange has reduced both the implementation time and cost of investing in effective solutions.”
 
Steve Dreyer, CEO of SMA Management Systems, a leading FrontRange reseller in North America, sees a great market opportunity for the integrated solutions. “The Centennial IT asset discovery and license management solutions are very popular with customers. The integration will add significant value to the FrontRange IT infrastructure and service management solutions as our customers are especially interested in solutions with low overhead and feature-rich IP device discovery, location mapping, software license compliance and management, and integration with their help desk operations.”

Centennial Discovery is a multi-platform dynamic IT audit solution that finds, tracks and reports on all hardware and software installed across the corporate network. This information is essential to a wide variety of IT and business stakeholders, from IT staff who can dramatically cut resolution times thanks to having pre-populated configuration data in their help desk interface, to procurement managers who can ensure that budget isn’t wasted on redundant IT assets.

Centennial Discovery 8.0 is available immediately, with a free 30-day trial available at www.frontrange.com/discovery. Existing Centennial Discovery users with a current maintenance contract can upgrade their installation from the Centennial support site at no additional cost.

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About Centennial Software / FrontRange Solutions

Centennial Software was acquired by FrontRange Solutions (www.frontrange.com) in April 2008. FrontRange Solutions develops Service Management, IT Infrastructure and Customer Relationship Management solutions that scale with the needs of mid-sized and distributed enterprises. The company – through its FrontRange, HEAT, GoldMine, Enteo and Centennial brands – offers a unique portfolio that has been chosen by more than 150,000 organizations worldwide to help improve the effectiveness and reduce the cost of interacting with external and internal customers.

Part of the FrontRange Solutions Infrastructure Management Group, Centennial Software develops IT Audit & Network inventory, Software Asset Management (SAM) and Endpoint Security Tools Centennial Discovery, License Manager and DeviceWall enable more than 6,000 organizations worldwide to manage their IT assets, license compliance and network security. Learn how full network audit, complete control of software licenses and effective USB security solutions can help drive cost, risk and complexity out of IT operations.

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