Centennial Article: IT managers 'must fight' for improved systems

IT managers 'must fight' for improved systems

5th June 2009

With technology rapidly advancing, chief information officers (CIOs) must make a much better case for investment in that area of business if they are to be successful, according to a recent survey.

Research by recruitment consultancy Harvey Nash found that while the recession has heavily contributed to a change in attitudes towards IT in the office, only six per cent of CIOs interviewed said they had made changes to their brief as a result of it, Computing reported.

A transparent strategy for IT is thus needed for companies perhaps wanting to adopt such systems as customer relationship management (CRM) in the future, as this will develop trust on board level.

Such strategies can galvanise the performance of a brand, it was added, with business change worries needing to be overcome by people further up a company for success, particularly with outsourced software.

Harvey Nash is a global leader in providing clients with specialised IT experts to enhance their company's standing in the market.

Learn more about SAM solutions from Centennial Software.

About Centennial Software / FrontRange Solutions

Centennial Software was acquired by FrontRange Solutions (www.frontrange.com) in April 2008. FrontRange Solutions develops Service Management, IT Infrastructure and Customer Relationship Management solutions that scale with the needs of mid-sized and distributed enterprises. The company – through its FrontRange, HEAT, GoldMine, Enteo and Centennial brands – offers a unique portfolio that has been chosen by more than 150,000 organizations worldwide to help improve the effectiveness and reduce the cost of interacting with external and internal customers.

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