Centennial Industry News from Centennial Software & FrontRange Solutions – IT service management news

NECC upgrades services to help members
8th June 2009
The North East Chamber of Commerce (NECC) has agreed to outsource its software solutions in order to make its services more accessible to the British public, it has been reported.

Twitter is 'valuable addition' to CRM policy
5th June 2009
Businesses using or wanting to adopt a customer relationship management (CRM) service ought to consider the power of Twitter as a free addition to run alongside their existing system, it is said.

MMA highlights CRM necessity on mobiles
4th June 2009
The Mobile Marketing Association (MMA) launched its annual Mobile Marketing Forum this week at the Grand Hyatt in New York.

Importance of CRM highlighted by online shopping figures
4th June 2009
The need for companies to invest in customer relationship management (CRM) has been emphasised by the latest figures predicting the growth of online shopping.

IDC: Australian outsourcing market to grow
3rd June 2009
The popularity of outsourcing is not simply restricted to the European and North American markets, with Australia registering increased interest in the software solution, it has been found.

Outsourcing gives 'technological enablement'
2nd June 2009
Companies become more flexible in their daily approach to simple tasks if they use outsourced software, according to a user of software-as-a-service.

CRM strategies 'don't have to break bank'
2nd June 2009
A company which is operating customer relationship management (CRM) does not need to pour thousands of pounds into CRM strategies, it has been stated.

Social applications are 'future of business'
29th May 2009
Companies looking to improve their bottom line are increasingly turning to customer relationship management (CRM) as a means of reaching their customers - a very smart strategy, one expert says.

Instant interaction 'demanded by customers'
28th May 2009
Consumer expectations of instant interaction with a company are "ratcheted up continually", highlighting the need for a mobile customer relationship management (CRM) platform, an expert has said.

CRM 'must be invested in' despite economic climate
28th May 2009
The effective use of a customer relationship management (CRM) system will allow businesses to remain competitive in the recession and as such, to shirk on CRM investment is foolish, a leading firm has explained.

Part of the FrontRange Solutions Infrastructure Management Group, Centennial Software develops IT Audit & Network inventory, Software Asset Management (SAM) and Endpoint Security Tools Centennial Discovery, License Manager and DeviceWall enable more than 6,000 organizations worldwide to manage their IT assets, license compliance and network security. Learn how full network audit, complete control of software licenses and effective USB security solutions can help drive cost, risk and complexity out of IT operations.

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