Software Asset Management (SAM) Blog

The driving force behind the publication of ISO/IEC 19770-1 standard for Software Asset Management was a UK non-profit body called Investors in Software (IiS)

Their website can be found at http://www.investorsinsoftware.com/

Their work did not stop when the ISO 19770-1 was published. They have been working on a SAM Self-Assessment Engine to help IT professionals implement SAM techniques and help prepare for certification against ISO/IEC 19770-1.

The Self Assessment Engine has been in beta for some time but is now ready to launch.

The ISO Central Secretariat have agree to distribute the Self Assessment Engine and it will be titled “ISO/IEC 19770-1 Software Asset Management: Are You ready?” which will be available in both CD-ROM and in downloadable format.

IiS are also heavily involved in the development of the ISO/IEC 19770-2 SAM Tag standard details of which can be found on their website.

Another organisation who are invovled with ISO/IEC 19770 is the International Business Software Managers Association.

 They have published a number of excellent publications explaining ISO/IEC 19770-1 and 19770-2. These can be found at:

http://www.ecpmedia.com/index.html

Microsoft modify requirements of LARs and Enterprise Software Advisors to require customers are offered a SAM service.

Software Asset Management (SAM) Services:

1. SAM Service requirements:
   1. Minimum of 2 SAM MCPs (exam 70-123) and an additional 1 SAM MCP certification per 50 active EA enrolments
   2. Minimum of three published customer references through MSPP or on the ESA web site
   3. Reference to SAM service offering and customer references on ESA web site
2. Pay SAM for level C/D enrollments based on actual SAM service performed, at the end of Year 1 and Year 2. The subsequent SAM fees will be paid with Year 1 and 2 anniversary payments (year 2 and 3 invoice).
   1. Increased SAM fee due to Customer Satisfaction fee elimination
   2. Increased SAM fees as we are paying 2 times instead of three
   3. Provides extra benefit for EA’s signed in 07, since fees were earned in Year 1 and will also be earned in Year 2/3 at higher rate.
   4. SAM Service can be a)license reconciliation OR b)ISO 197701 Gap Analysis
   5. SAM Service Delivery will be validated by the Microsoft Customer Account team